Service hotline
Unified service hotline
(852) 2208 7820
Matrix holding
Customer service
Customer Service Relations Department

In order to meet the specific needs of customers and provide customers with better and considerate services, Matrix Holdings Ltd has set up a customer relations department to provide more professional investment consulting services.

The Customer Relations Department is the frontline representative of the Group, responsible for maintaining the relationship between customers and the Group and its subsidiaries, and can introduce the professional services and financial products provided by the Group to customers according to their needs, and provide tailor-made one-stop services for our customers. We have experienced financial personnel who can provide professional and reasonable advice based on the actual needs of our clients.

If customers have any needs, you can contact us at any time, we will have a designated person responsible for following up the situation of each customer, to provide customers with the most intimate investment strategy, asset management and other services and products.

 Service Hours:

Our customer service hours :

Monday to Friday: 9:00 a.m. to 6:00 p.m

Saturdays, Sundays and Public Holidays: Closed


Adhering to professional analysis, high-quality pre-sales and after-sales service, Matrix strives for continuous improvement in order to bring customers an extraordinary investment experience. We value the opinions of our customers, and we believe that only by continuous interaction and communication with our customers and listening to their needs and requirements can we grow together with our customers on the long course of investment.

Because of the continuing support of our customers, we make unremitting efforts to continue to move forward in the ever-changing investment market!

Business Cooperation

If you would like to cooperate with us, please contact us as follows:

Switchboard: (852) 2208 7820

Fax: (852) 2521 7700